Payment
How can I change my credit card information?
Should you wish to update your credit card information, you can do it yourself in the webportal.
To change your credit card details:
- Log in to your customer account.
- Click on "Account".
- Scroll down to "Payment details".
- Click on the "Edit" function on the right side (pencil icon).
Need immediate help?
- Telephone:
- 0120-769-366 (Japanese)
- Our service team is available at the following times:
- Monday to Friday 8am - 8pm
- Saturday to Sunday (including holidays) 8am - 8pm
* The cost of the call depends on the country and network you're calling from.